ERP and CRM Implementation
We help you choose, set up and adopt ERP and CRM systems, or build focused ones when an off the shelf product does not fit. We migrate your data, connect your other tools, and train your team until the new system is the one everybody uses.
Who it is for
- Businesses tracking customers and stock in spreadsheets
- Teams with several branches or warehouses
- Companies whose current system nobody really uses
Problems it solves
- Nobody knows the real stock level
- Follow ups with customers fall through the cracks
- Invoices, payments and sales live in different places
What we do
- Requirements and platform selection, with a clear recommendation
- Configuration of sales, inventory, purchasing and invoicing
- Customer pipelines, follow up tasks and reporting
- Data migration from spreadsheets and older systems
- Integrations with your website, store and accounting
What you receive
- A configured system with your data migrated and checked
- Roles and permissions for each team member
- Reports and dashboards for owners and managers
- Training sessions and a written guide for daily use
How we deliver
Every project follows the same clear stages. You review and approve at each one.
- 01
Discovery
We: We learn your goals, customers and current process, and agree the scope in writing.
You: You share how things work today and approve the scope.
- 02
Workflow and design
We: We map the workflow and design the screens before development starts.
You: You review the designs and approve them or ask for changes.
- 03
Staged development
We: We build in stages and show working progress at agreed checkpoints.
You: You give feedback at each checkpoint and provide content and data.
- 04
Testing and acceptance
We: We test on real devices and in both languages, then fix what we find.
You: Your team tries it with real scenarios and signs off.
- 05
Launch
We: We deploy, check everything in production and stay close in the first days.
You: You approve the launch date and announce it to your customers.
- 06
Training
We: We train the people who use and manage the system and hand over documentation.
You: You make time for the right people to attend.
- 07
Support
We: We fix issues and improve the system under an agreed support plan with a defined scope.
You: You report issues through the agreed channel and decide on improvements.
What we need from you
- Clean access to your current data, and someone who knows it
- Licences for the chosen platform, billed by its vendor where applicable
- Decisions on processes that the system will enforce
After launch
After go live we support your team through the first reporting cycles, adjust what real use reveals, and stay available under an agreed support plan.
Ways to work with us
Custom development
We design and build something specific to your business. Ownership of what we build for you and the licences of any third party components are written into your agreement.
Implementation and integration
We set up and connect existing products. You keep the vendor's licence and terms; we deliver the configuration, integrations and training.
Ongoing support
After launch we keep systems secure and improve them under a support plan with a defined scope and response times agreed in writing.
How pricing works
We quote after discovery, once the scope is clear. What affects the price:
- Scope: the number of features, workflows or integrations
- Content and data: what exists today and what needs preparing or migrating
- Third party costs: licences, model usage, hosting and official fees
- Timeline: how quickly you need to launch
- Support: the level of help you want after launch
Questions about this service
Do you build a custom ERP or use an existing one?
Both are possible. Many businesses are best served by configuring an existing platform. We build custom only when your process is a real advantage that products cannot support well.
How do you handle our existing data?
We map it, clean it with you, run a test migration you can check, and only then move it for real.
Discuss this service with us
Tell us what you need. Our team will respond within 3 to 5 business days.